Use of the Website

1. You must be at least 18 years old to use our website or make purchases.
2. You are responsible for maintaining the confidentiality of your account credentials.
3. You agree to provide accurate, up-to-date information during account creation and checkout.
4. You agree not to use our website for unlawful or unauthorized activities.

Product Information & Pricing

1. We strive to ensure that all jewellery descriptions, images, and pricing are accurate. However, errors may occasionally occur.
2. Prices are subject to change without prior notice. Discounts and promotions are valid only for specified periods and may be subject to additional terms.

Orders & Payments

1. By placing an order, you are making an offer to purchase products subject to these terms.
2. We reserve the right to cancel orders at our discretion, including due to stock unavailability, pricing errors, or suspected fraud.
3. You must provide valid payment information, and you authorize us to process the total order amount.
4. All payments are handled securely by trusted third-party payment providers. We do not retain full payment details.

Shipping & Delivery

1. We will make reasonable efforts to ship and deliver your orders promptly.
2. Delivery times may vary based on your location and order volume.

Returns & Refund

Our Return and Refund Policy outlines conditions for returning products. Please review it for details.

Intellectual Property

1. All content on our website (logos, text, images, designs) is the intellectual property of Excellent Silver House.
2. You may not reuse or reproduce our content without express written permission.

Amendments & Termination